Job Details Union Square Family Health has an opening for a part-time Practice Medical Receptionist ...
Job Details Union Square Family Health has an opening for a part-time Practice Medical Receptionist (PMR). The PMR performs a wide range of administrative and support functions for department. Acts as the link between the health provider, the patient, and other Alliance departments, outside service agencies and consulting providers. Responsibilities: Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. This position may require working some evenings, Saturdays and occasional holidays. Administrative responsibilities will include but are not limited to: Answering incoming calls appropriately and courteously. Registering patients and scheduling appointments via Epic for both new and established patients. Verifying insurance eligibility using PASSPORT. Maintain and support both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Assist providers with electronic and paper correspondence; sorting and prioritizing incoming and outgoing mail for each provider. Participate on a planned care team. Performs patient in-reach and outreach including but not limited to outreach phone calls, letters and appointment scheduling. Attends departmental meetings. Other duties as assigned. Requirements: Education/Training: High School Diploma; some college preferred Work Experience: Minimum of one-year experience, preferably in a medical setting. Skills: • Excellent customer service skills and telephone etiquette • Demonstrates effective communication skills • Excellent organizational skills • Ability to work independently or in teams • Ability to multitask in a fast-paced environment • Knowledge of medical terminology preferred • EPIC experience preferred • Bi-lingual skills such as Spanish, Portuguese or Haitian Creole preferred. [cha051414] Company Description:At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs, and are looking for experienced professionals to join our mission. Explore career opportunities at the Cambridge, Somerville or Whidden Hospital campuses.