**Overview** Every day at Perspecta, we enable hundreds of thousands of people to take on our natio...
**Overview** Every day at Perspecta, we enable hundreds of thousands of people to take on our nation?s most important work. We?re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation?s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves?to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways?not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. Perspecta?s talented and robust workforce?14,000 strong?stands ready to welcome you to the team. Let?s make an impact together. Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories **Responsibilities** **Description:** The SEIN Program delivers full life-cycle systems integration and engineering services to advance the National System for Geospatial-Intelligence (NSG). SEIN is chartered to provide technical leadership for many of NSG?s highest priorities, including supporting the ITSM Platform Project by conducting systems integration/engineering and analysis support to the Security Operations Group (SOG). The ITSM Platform Project supports the migration and provides oversight to the build-out of the customers new ITSM Platform to ensure the ?out of the box? enables processes are adopted to the fullest extent possible and dependencies on customization are minimized or eliminated. The Information Technology Infrastructure Library (ITIL) Expert Systems Engineer will provide submitted matter expertise on process and tool implementation in support of the transition from a legacy ITSM Tool, Remedy to the ITSM Modernization Tool, ?ServiceNow? under the Service+ Program. The Systems Engineer shall provided insight to the customer on best practices for the transition, adoption, and offering the ITSM Platform as a managed service offering. Position Responsibilities include the following: + Conduct engineering assessments and cost/benefits analysis for determining and comparing whether to purchase, customize, or configure Service+ options for the customer to meet mission needs. + Determine implications of how business and operational changes on how Service+ implementation of ITSM processes compare to the current ?As Is? Processes for the difference process areas. + Develop user stories, and review or amend current integrated storyboards for current and future sprints. + Develop a Change Management Working Charter and identify the scope and approach for the working group. + Provide ITSM expertise, and apply and recommend best practices and processes as it relates to this effort. + Propose key performance indicators, performance measures, success criteria for implementing ITSM Processes. + Develop governance artifacts on how organizations can submit their business needs to have applications developed for the Service+ platform and outlines technical guidance for organization looking to develop their own applications for the platform + Perform functional testing and review of test reports for each ITSM module as development is completed. + Continuously provide oversight of technical development and testing of Service+ Platform + Work with other integrators to include content, infrastructure, and application to enable deployment of new capabilities to production based on the Service+ Program schedule. + Familiarity with NGA missions, organizations, practices, and procedures to enable successful integration. + Knowledgeable and follows Scaled Agile Framework (SAFe) principles for the development of new capabilities. Possess working knowledge of agile development principles in order to understand the processes and cadence followed during development and requirements generation. + Actively participate in meetings such as weekly inter-program technical meetings to identify integration issues, report to the project office, and develop/implement integration plans as required. **Qualifications** **Required Qualifications:** + Active TS/SCI Clearance + Bachelor?s degree in engineering, or related technical field, or equivalent experience + 16+ years of systems engineering, systems integration, or software development experience, with a minimum of 10 years of recent agency-specific experience + 10+ years of business process assessment, analysis and development to meet customer?s need + 10+ years technical experience supporting IC systems infrastructure + 10+ years of experience with IT / Infrastructure concepts (servers, compute, networks) + 5+ years managing or leading a project during its system development life cycle + ITIL Certifications at the minimum to an intermediate level + Demonstrated experience implement ITIL best practices in the IC space + Demonstrated experience deploying ServiceNow ITSM with IC customers + Demonstrated experience with IT Operations + Demonstrated experience with Agile software development + Demonstrated ability to establish effective customer relationships + Demonstrated ability to possess strong written and verbal communication skills + Strong interpersonal, problem solving, organization and multia-tasking skills + Demonstrated ability to develop and present effective technical presentations to senior management **Desired Qualifications** + Experience with emerging cloud environments and technologies + Experience developing CONOPS, implementation plans, strategic plans, and other client artifacts to meet mission needs and services. Submit employee referral Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. **Connect With Us!** Not ready to apply?for general consideration. **Req #** _2018-51261_ **Category** _Engineering_ **\# of Openings** _1_ **Job Location** _US-Chantilly-VA_ **Clearance** _Top Secret/SCI_