Job DescriptionWe are seeking an administrative assistant to join our team! You will be responsible fo...
Job DescriptionWe are seeking an administrative assistant to join our team! You will be responsible for helping customers by providing service information and scheduling install services. You will report directly to the Roofing Install Manager. This is a full time, Monday-Friday, 9-5 position.Responsibilities:Handle customer inquiriesProvide information about servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsExperience in the construction industry is a plus.Company DescriptionDynamic and growing company with endless opportunities for advancement and growth. Amazing company culture that promotes individualism, nurtures creativity and new ideas. We conduct employee reviews regularly and reward production, improvement and results.HCR has served Maryland, Virginia, and Washington DC homeowners since 1990. We have made thousands of homeowners happy through the years with three simple rules for running our business: Hire GREAT people, choose the best products, and when there's a problem, make it right!