Amusement and Recreation Attendants

Description

Perform variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.

Tasks

  • Sell tickets and collect fees from customers.
  • Sell and serve refreshments to customers.
  • Record details of attendance, sales, receipts, reservations, or repair activities.
  • Provide information about facilities, entertainment options, and rules and regulations.
  • Direct patrons to rides, seats, or attractions.
  • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
  • Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
  • Keep informed of shut-down and emergency evacuation procedures.
  • Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, and curling.
  • Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
  • Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
  • Rent, sell, or issue sporting equipment and supplies such as bowling shoes, golf balls, swimming suits, and beach chairs.
  • Fasten safety devices for patrons, or provide them with directions for fastening devices.
  • Tend amusement booths in parks, carnivals, or stadiums, performing duties such as conducting games, photographing patrons, and awarding prizes.
  • Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides.
  • Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.
  • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
  • Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
  • Schedule the use of recreation facilities such as golf courses, tennis courts, bowling alleys, and softball diamonds.

Knowledge

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

Speaking
Talking to others to convey information effectively.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation
Actively looking for ways to help people.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Coordination
Adjusting actions in relation to others' actions.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Operation and Control
Controlling operations of equipment or systems.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Abilities

Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity
The ability to speak clearly so others can understand you.
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Recognition
The ability to identify and understand the speech of another person.
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
Near Vision
The ability to see details at close range (within a few feet of the observer).

Work Activities

Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Work Context

Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Deal With External Customers
How important is it to work with external customers or the public in this job?
Spend Time Standing
How much does this job require standing?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Responsible for Others' Health and Safety
How much responsibility is there for the health and safety of others in this job?
Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?

Interests

Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Work Style

Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Integrity
Job requires being honest and ethical.
Initiative
Job requires a willingness to take on responsibilities and challenges.

Work Values

Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Activities Attendant
Alley Worker
Amusement or Recreation Card Checker
Amusement Park Worker
Animal Ride Attendant
Animal Rides Manager
Arcade Attendant
Artificial Snow Making Machine Operator
Assistant
Athletic Equipment Manager
Athletic Events Scorer
Attendant
Ball Racker
Ball Shagger
Ball Worker
Barker
Basket Person
Bat Person
Beach Attendant
Board Attendant
Boat Camp Operator
Boat Dock Operator
Boathouse Keeper
Booster
Bowling Alley Attendant
Bowling Floor Desk Clerk
Bowling Floor Manager
Bowling or Skating Front Desk Clerk
Bridge Game Director
Cabana Attendant
Caddie
Caddy
Caller
Car Usher
Cardroom Attendant
Cardroom Supervisor
Carney
Carnival Worker
Clay Pigeon Loader
Clay Pigeon Setter
Clerk
Coach Driver
Community Center Coordinator
Concession Attendant
Cue Worker
Curb Worker
Dance Hall Host/Hostess
Dance Hall Hostess
Desk Clerk
Desk Monitor
Dog Track Kennel Manager
Donkey Ride Operator
Dude Wrangler
Equipment Manager
Ferris Wheel Attendant
Ferris Wheel Operator
Flagger
Floor Attendant
Floorperson
Floorwalker
Front Desk Clerk
Fun House Operator
Game Attendant
Golf Caddie
Golf Caddy
Golf Course Assistant
Golf Course Starter
Golf Range Attendant
Gym Attendant
Hospitality Aide
Host/Hostess
Hotel Casino Floorperson
Ice Rink Attendant
Ice Scraper
Jinrikisha Driver

National Wages and Employment Info

Median Wages (2008):
$9.0 hourly, $18,710 annual.
Employment (2008):
256,400 employees